Frequently Asked Questions

How can I register for the event?

Simply go to the registration page by clicking on the home page and entering online via Eventrac. We do not accept paper entries.

Are there age restrictions for race entry?

Yes there are.  

3k - 16 +

1.9k - 16+

750m - 14+

Please note although we do have the age restrictions in place we do require the athlete to be fit enough to complete the distance.

Can someone else register me?

No, you MUST register yourself, on the morning of the race, with ID and Disclaimer.

When is the closing date for registration?

Registration closes is 2 weeks prior to the event, subject to availability.

How do I know if my entry has been successful?

You will receive a confirmation email with 24 hours of entering the triathlon.  If you don't receive a confirmation email, please firstly check your junk folder.  If you have any concerns regarding your entry please email us at info@activitywalesevents.com

Can I Transfer, Defer or Refund My Entry?

Please see Terms and Conditions for all answers regarding transfer, deferrals and refunds.

What time does registration open?

Registration takes place in the Dylan Thomas Centre.  Please refer to Event Information for opening times.

When do I get my race number and timing chip?

These must be collected at the time of registration upon showing photo ID and a signed copy of the disclaimer (You may have already done your disclaimer when you signed up to the event)

Where do I wear my timing chip?

Your timing chip must be worn on your left ankle.

Do you have to be member of a club?

No, you don't need to be a member of a club.

Are there official photographers?

Yes, Finisherpix will be on site to take athlete photos.

Can I enter if I have a disability?

 Athletes with a registered disability will need to contact the race office to discuss whether the race is suitable and safe to enter.

Do I have to wear a wetsuit?

Yes, this is mandatory for all of our events and must cover the torso & thighs. It must NOT cover the hands and feet.  British Triathlon Federation rules state that the wetsuit must not be thicker than 5mm in any position (including where a patch-repair has been made).  Non-triathlon wetsuits are not designed to be flexible around the shoulders and arms and will take on extra water so it is recommended you race in a triathlon wetsuit.

Can I wear my own swim hat?

If you wish to wear two swim hats that is fine but the issued swim hat MUST be worn on top.

What stroke can I use?

Although BTF rules have now allowed backstroke we will not allow you to do this stroke. Front facing strokes only.

How is the start organised?

The swim start will be a mass start on your wave.

How early should I be at the swim start?

You should be at the swim start at least 15 minutes before the race to hear the briefing and find a suitable position.

How do you marshal/ensure safety on the swim?

There will be support boats and kayaks with qualified life-saving personnel on hand.  There will be a race briefing prior to the start, but if you have problems in the water, it is standard procedure to lie on your back and raise your hand in the air, you will be picked out of the water as soon as possible.